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HP Portrait of Heather Pack
Online therapist

Heather Pack

Compassionate counselor focused on practical support

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Credentials
LPC
Experience
15 years
Licensed in
West Virginia
Languages
English
Format
Online sessions

About Heather

Heather Pack is a Licensed Professional Counselor (LPC) with 15 years of experience in school counseling, mental health counseling, and substance abuse work. She practices in West Virginia and offers online sessions to reach people who cannot travel or prefer remote care. Heather keeps sessions straightforward and practical, helping clients talk through stress, mood struggles, trauma, addiction issues, and life transitions.

She writes plainly and encourages a collaborative, down-to-earth approach to problem solving.

Background and approach

Her background includes running treatment programs for addiction and providing case management for people with serious mental illness. That variety shaped a flexible style that blends different methods depending on what a person needs. Heather draws on client-centered work to follow each person’s pace and priorities.

She also uses cognitive behavioral tools to change unhelpful thinking and behavior. She brings mindfulness exercises and skills from dialectical behavior therapy to help manage intense feelings and improve coping. Heather has trained in hypnotherapy and may offer suggestion-based techniques when appropriate and welcomed.

The goal is to find useful tools rather than stick to a single method. Outside counseling she teaches dance and reads widely about recovery and resilience. Those interests inform a hopeful, human view of healing.

Heather aims to make therapy understandable and usable for everyday life. To begin, she asks people to complete a short matching questionnaire and schedule a time that works for them. Sessions are offered via video, phone, live chat, or text messaging to fit different needs.

Approach, Techniques, and Online Options

Heather blends client-centered work with cognitive behavioral therapy (CBT) and elements of dialectical behavior therapy (DBT). Client-centered therapy means the therapist follows the person’s lead, listens closely, and helps set goals that matter to them. CBT focuses on identifying and changing unhelpful thoughts and patterns to reduce symptoms like anxiety or low mood. DBT offers concrete skills for handling strong emotions and improving relationships, such as distress tolerance and emotion regulation.

Choosing the right approach is part of the work together. Heather will listen to a person’s goals and try different techniques to see what fits best. That process is conversational and collaborative, not one-size-fits-all, so adjustments are made as needs and preferences become clearer.

Online therapy formats include video calls, phone sessions, live chat, and text-based messaging. These options make it easier to fit sessions into a busy schedule, remove travel time, and allow follow-up in ways that suit different people. Licensed professionals can use these formats to teach coping skills, practice new behaviors, and maintain regular contact between sessions.

Client-Centered Therapy

The direction comes from you rather than from a set programme. The therapist offers a warm, non-judgemental space to think out loud and work at your own pace. Online, this rests on the relationship rather than on being in the same room.

Cognitive Behavioral Therapy (CBT)

CBT looks at the link between what you think, how you feel, and what you do. You work on noticing unhelpful patterns and practising steadier responses. It suits online sessions well, because much of the work happens between appointments and can be talked through from anywhere.

Dialectical Behavior Therapy (DBT)

Concrete skills for riding out strong emotion, tolerating distress, and handling relationships without things escalating. The skills are practised in daily life, so between-session support by message or phone fits naturally.

Frequently asked questions

What concerns does Heather address?
She works with stress, anxiety, depression, trauma, addictions, bipolar disorder, ADHD, relationship and intimacy issues, parenting concerns, and related challenges listed in her profile.
What is her general therapy style?
She uses a straightforward, collaborative style. Sessions focus on practical steps, coping skills, and talking through problems in plain language.
How much clinical experience does she have?
Heather has 15 years of experience across school counseling, mental health counseling, and substance abuse treatment work.
What are her credentials and location?
She holds the LPC credential and is listed as WV LPC 2466 in West Virginia.
Which languages and international options are available?
Sessions are offered in English. International clients are not currently accepted.
What session formats are offered?
Heather provides video calls, phone sessions, live chat, and text-based messaging to accommodate different preferences.
How are costs and payment handled?
Cost varies with location and therapist availability. Sessions use a subscription model that can be canceled at any time.
How do I begin a session with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's availability.

Specialties and expertise

Top specialties

Also works with

Therapeutic approaches

Experience
15 years
Licensed
West Virginia
Languages
English

Next step

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