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SH Portrait of Sarah Heyn
Online therapist

Sarah Heyn

Calm, practical guidance for everyday struggles

Credentials
LCSW
Experience
8 years
Licensed in
Wisconsin
Languages
English
Format
Online sessions

About Sarah

Sarah Heyn is a licensed clinical social worker who uses a client-centered approach to guide people through stress and life changes. She draws on practical tools from Cognitive Behavioral Therapy and other evidence-informed methods to help clients break problems into manageable steps. Sarah keeps language plain and focuses on what people can do between sessions.

Her style is respectful and strengths-based, and she treats each person as the expert in their own life.

Background and approach

Sarah has eight years of professional experience across community clinics, a personal Christian counseling office, and graduate internships at UW Hospital and the VA Hospital in Madison, Wisconsin. That background gave her experience with common concerns like depression, anxiety, self-esteem, grief, and parenting issues. She has also worked with ADHD, LGBT issues, addiction, and relationship and intimacy concerns.

In sessions she combines clients' personal strengths with practical techniques from Cognitive Behavioral Therapy, Solution-Focused Therapy, Motivational Interviewing, and Dialectical Behavior Therapy. Sessions focus on clear goals and short-term steps that build toward a plan for responding to future stressors. Sarah aims to make each session useful and actionable.

Sarah shares typical hours for responding to messages and for live sessions. She replies to messages Monday through Friday until 2 p.m., and she often responds first thing the next business morning to messages sent evenings or Sundays. Live video or phone sessions are generally available between 10 a.m. and 2 p.m. on business days.

She is not able to provide letters for courts, lawyers, or medical professionals, but she can discuss ways to advocate for clients within those systems from a therapeutic perspective. To begin, Sarah guides people through a short matching questionnaire and scheduling process.

How Sarah’s approaches translate to online care

Client-Centered Therapy is about following the person's lead and building on their strengths. Sessions focus on listening, understanding what matters most, and shaping goals that fit the client's life. Cognitive Behavioral Therapy, or CBT, looks at the links between thoughts, feelings, and actions and teaches simple skills to change unhelpful patterns. It can help with anxiety, depression, and sleep or eating concerns. Dialectical Behavior Therapy, DBT, emphasizes emotion regulation and coping strategies for intense feelings and stress. It offers practical tools for managing anger, relationship struggles, and mood swings.

Choosing the right approach is a collaborative process. The therapist will talk with the client about their goals and preferences and suggest methods that fit those needs. Together they try techniques and adjust the plan as progress is made so treatment stays useful and relevant.

Online therapy offers flexibility through video calls, phone sessions, live chat, and text-based messaging. These options make it easier to fit therapy into a busy week and to check in between sessions when helpful. The variety of formats supports different communication styles and schedules while keeping the focus on building practical skills and a clear plan for coping.

Client-Centered Therapy

The direction comes from you rather than from a set programme. The therapist offers a warm, non-judgemental space to think out loud and work at your own pace. Online, this rests on the relationship rather than on being in the same room.

Cognitive Behavioral Therapy (CBT)

CBT looks at the link between what you think, how you feel, and what you do. You work on noticing unhelpful patterns and practising steadier responses. It suits online sessions well, because much of the work happens between appointments and can be talked through from anywhere.

Dialectical Behavior Therapy (DBT)

Concrete skills for riding out strong emotion, tolerating distress, and handling relationships without things escalating. The skills are practised in daily life, so between-session support by message or phone fits naturally.

Frequently asked questions

What kinds of concerns can be addressed in sessions?
Sarah works with a wide range of concerns including stress, anxiety, depression, self-esteem, addictions, grief, parenting, relationship and intimacy issues, ADHD, and LGBT-related matters.
How would sessions feel and what is her style?
Her style is client-centered and strengths-based, focusing on plain language and practical steps. Sessions aim to set clear goals and build skills that can be used between meetings.
What is her professional background?
She has eight years of experience working in community clinics, a personal Christian counseling office, and completing internships at UW Hospital and the VA Hospital in Madison, Wisconsin.
What are her credentials and where is she licensed?
She holds a Licensed Clinical Social Worker credential - LCSW - and is licensed in Wisconsin with license number WI LCSW 8892-123.
Which languages are supported for sessions?
Sessions are offered in English.
What session formats does she use?
She provides video calls, phone sessions, live chat, and text-based messaging to accommodate different needs and schedules.
How are costs handled for sessions?
Cost varies with location and therapist availability; services use a subscription model that can be canceled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Next step

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