PuttingFamilyFirst

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JT Portrait of Jacquelyn "Jackie" Taylor-Mays
Online therapist

Jacquelyn "Jackie" Taylor-Mays

Compassionate, practical support for everyday challenges

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Credentials
LCSW
Experience
20 years
Licensed in
Tennessee
Languages
English
Format
Online sessions

About Jacquelyn

Jacquelyn "Jackie" Taylor-Mays is a licensed clinical social worker practicing in Tennessee with 20 years of experience. She focuses on helping people manage stress, anxiety, addictions, relationship concerns, self-esteem, and motivation. Jackie uses a straightforward, respectful style and encourages clients to notice their strengths as they work toward change.

She emphasizes practical steps and steady support rather than quick fixes. Jackie believes people know their own stories and brings a listening-first attitude to sessions.

Background and approach

She asks questions that help clarify what matters most to each person. Sessions are aimed at small, manageable shifts that add up over time. Her work includes support for grief, trauma and abuse, intimacy-related struggles, eating and sleeping difficulties, and parenting challenges.

Jackie also addresses career stress, compassion fatigue, ADHD, bipolar disorder, and depression with the same practical focus. Jackie draws on several therapeutic approaches to tailor care to each person. She uses methods that look at attachment and relationships, therapies that focus on emotion and communication, and techniques that teach new thinking and coping skills.

This mix allows her to respond to both immediate problems and longer-term patterns. People who prefer clear collaboration tend to fit well with her style. She supports goal-setting and offers steady encouragement while clients try new ways of handling life’s demands.

Jackie’s approach is calm, direct, and grounded in real-world change.

How therapeutic approaches translate to online care

Jacquelyn uses Attachment-Based Therapy to look at how relationship patterns shape feelings and behavior; this helps with trust, closeness, and recurring conflict. She also uses Cognitive Behavioral Therapy or CBT to teach practical skills for changing unhelpful thoughts and behaviors, which is useful for anxiety, mood, and coping with stress. Emotionally-Focused Therapy, another tool she draws on, focuses on identifying and expressing core emotions to repair bonds and reduce emotional reactivity.

Choosing the right approach is part of the work together. Jackie talks with each person about their goals, preferences, and what has or hasn’t helped in the past. From there she recommends methods and adjusts them as needed so the plan fits the person rather than forcing a single model.

Online sessions are offered by video call, phone, live chat, or text-based messaging to provide flexibility. These formats let people meet from home, fit sessions around busy schedules, and revisit messages or notes between meetings. The variety of options means practical care can continue even when life is unpredictable, while the therapist and client collaborate on what mode works best for their goals.

Attachment-Based Therapy

Looks at how early bonds shaped what you expect from closeness, and how that plays out now with a partner, a parent, or your own children.

Client-Centered Therapy

The direction comes from you rather than from a set programme. The therapist offers a warm, non-judgemental space to think out loud and work at your own pace. Online, this rests on the relationship rather than on being in the same room.

Cognitive Behavioral Therapy (CBT)

CBT looks at the link between what you think, how you feel, and what you do. You work on noticing unhelpful patterns and practising steadier responses. It suits online sessions well, because much of the work happens between appointments and can be talked through from anywhere.

Frequently asked questions

What issues does she address?
She works with stress, anxiety, addictions, relationship and family concerns, self-esteem, trauma and grief, parenting, eating and sleeping problems, and related areas such as ADHD and bipolar disorder.
What is her therapeutic style like?
Her approach is listening-first and practical. Jackie focuses on small, concrete steps and uses a collaborative, strengths-oriented tone.
How much experience does she have?
She has 20 years of professional experience working with a wide range of mental health and life concerns.
What are her credentials and where is she licensed?
She holds the LCSW credential and is licensed in Tennessee as TN LCSW 4976.
In which language are sessions offered?
Sessions are offered in English and international clients are not currently accepted.
Which session formats are available?
She offers video calls, phone sessions, live chat, and text-based messaging to meet different scheduling and communication needs.
How are sessions paid for?
Costs vary by location and therapist availability; sessions use a subscription model that can be canceled at any time.
What are the next steps to begin?
To start, select the Start Therapy button, complete a short matching questionnaire, and schedule a first session according to therapist availability.

Specialties and expertise

Top specialties

Also works with

Therapeutic approaches

Experience
20 years
Licensed
Tennessee
Languages
English

Next step

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