PuttingFamilyFirst

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HS Portrait of Heidi Shock
Online therapist

Heidi Shock

Supportive therapist for parents and caregivers

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Credentials
LMSW
Experience
14 years
Licensed in
Michigan
Languages
English
Format
Online sessions

About Heidi

Heidi Shock is a licensed clinical social worker who focuses on family and parenting concerns among a broad range of life issues. She creates a relaxed, non-judgmental space where people can talk about what’s getting in the way. Her style is straightforward and supportive, aimed at helping parents and caregivers find practical changes that fit daily life.

She brings 14 years of experience, including work with people facing substance use, trauma, mood disorders, and grief.

Background and approach

Heidi earned an undergraduate degree in psychology from the University of Michigan and a Master of Social Work from Michigan State University. She uses plain language in sessions so people know what to expect. Heidi draws from several approaches to shape each session to the person in front of her.

She uses client-centered principles to follow the client’s priorities, and she incorporates cognitive behavioral tools to address thoughts and behaviors that cause distress. Mindfulness and emotion-focused techniques also appear when they help people manage strong feelings. Sessions tend to focus on building skills parents can use at home, improving communication, and managing stress and emotions linked to family life.

Heidi aims to make steps feel manageable rather than overwhelming. She encourages collaboration so clients leave sessions with concrete next steps. People who prefer a calm, practical approach may find her style helpful.

Heidi explains options and works with each person to decide what will be most useful for their situation. If someone is ready to begin, she supports them through the first steps of the process.

Therapeutic approaches and online care that fit family life

Client-centered therapy focuses on listening and following a person’s priorities. Sessions emphasize empathy and respect so parents and caregivers can name what matters most and set realistic goals. Cognitive behavioral therapy, or CBT, helps identify unhelpful thoughts and test small changes in behavior to reduce anxiety, manage mood, and improve daily routines. Dialectical behavior therapy, or DBT, brings practical skills for handling intense emotions and improving communication during stressful family moments.

Finding the right mix of methods is part of the work. Heidi collaborates with each person to choose approaches that match their needs, goals, and preferences. She checks in on what’s working and adjusts the plan so progress feels steady and manageable.

Online therapy here uses video calls, phone sessions, live chat, or text-based messaging to make care fit a busy family schedule. These options let people connect from home, keep therapy consistent around childcare or work, and follow up between sessions when practical. The variety of formats supports flexible, ongoing work on parenting, communication, and coping skills.

Client-Centered Therapy

The direction comes from you rather than from a set programme. The therapist offers a warm, non-judgemental space to think out loud and work at your own pace. Online, this rests on the relationship rather than on being in the same room.

Cognitive Behavioral Therapy (CBT)

CBT looks at the link between what you think, how you feel, and what you do. You work on noticing unhelpful patterns and practising steadier responses. It suits online sessions well, because much of the work happens between appointments and can be talked through from anywhere.

Dialectical Behavior Therapy (DBT)

Concrete skills for riding out strong emotion, tolerating distress, and handling relationships without things escalating. The skills are practised in daily life, so between-session support by message or phone fits naturally.

Frequently asked questions

What concerns does Heidi address?
She works with a wide range of issues, including addictions, trauma and abuse, grief, depression, anxiety, stress, relationship and family concerns, parenting, and self-esteem.
What is her general therapy style?
The approach is conversational and client-centered, mixing practical tools from cognitive behavioral therapy and dialectical behavior therapy with emotion-focused and mindfulness practices.
How much clinical experience does she have?
She has 14 years of experience working with people who face complex challenges, including those impacted by substance use and trauma.
What credentials and region are listed?
She is licensed as an LMSW with license number MI LMSW 6801105237 and is based in Michigan.
Which languages and international support are available?
Sessions are offered in English and she accepts international clients.
What session formats does she offer?
Sessions can be scheduled as video calls, phone sessions, live chat, or through text-based messaging.
How does billing or cost work?
Cost varies with location and therapist availability; sessions use a subscription model that can be canceled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling a session according to therapist availability.

Specialties and expertise

Top specialties

Also works with

Therapeutic approaches

Experience
14 years
Licensed
Michigan
Languages
English

Next step

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