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KS Portrait of Keona Serrano
Online therapist

Keona Serrano

Person-focused support for stress and life transitions

Credentials
LCSW
Experience
14 years
Licensed in
New York
Languages
English
Format
Online sessions

About Keona

Keona Serrano is a Licensed Clinical Social Worker (LCSW) in New York who uses a person-focused approach to help people facing stress, anxiety, addictions, and life changes. She centers the conversation on what matters to the individual and listens for strengths to build on. Her style is practical and straightforward so parents can hear clear next steps during a busy day.

Keona draws on 14 years of clinical experience supporting people with self esteem, career challenges, grief, and relationship concerns.

Background and approach

She also addresses issues such as body image, attachment and abandonment worries, codependency, and fertility-related stress. Her work includes helping with eating and food-related concerns, drug and alcohol addiction, and the fallout from divorce or blended family transitions. In sessions she uses Client-Centered Therapy to follow each person's priorities and Motivational Interviewing to strengthen readiness for change.

Mindfulness techniques are woven in to help manage overwhelming feelings and bring attention back to the present moment. These approaches are described in plain terms and applied to daily life, not as abstract theories. Keona aims to make therapy feel collaborative.

She helps people set realistic goals and practices that fit their routines. The focus is on small, useful steps that lead to clearer coping and more confident choices. Sessions are conducted in English from her New York practice.

Her background and methods are intended to support people navigating stress, relationships, trauma, and transitions with steady, experienced guidance.

Therapeutic approaches adapted for online care

Client-Centered Therapy focuses on listening closely to the person's concerns and shaping sessions around their goals. This approach helps when someone wants a supportive space to talk through stress, relationship issues, or life transitions. Motivational Interviewing is a practical, goal-oriented method that builds a person's own reasons for change and increases commitment to steps like reducing substance use or improving self-care. Mindfulness Therapy uses attention to the present moment and simple grounding practices to reduce anxiety and improve emotional regulation.

Choosing the right approach is part of the work together. The therapist will discuss options and tailor methods to fit each person's needs, goals, and preferences. That collaborative process helps ensure techniques are relevant and manageable within daily routines.

Online sessions are offered through video calls, phone sessions, live chat, and text-based messaging. These options make it easier to fit therapy into a busy schedule, reduce travel time, and allow continuity of care when life gets hectic. The variety of formats can support different communication styles and make it simpler to practice tools between sessions.

Client-Centered Therapy

The direction comes from you rather than from a set programme. The therapist offers a warm, non-judgemental space to think out loud and work at your own pace. Online, this rests on the relationship rather than on being in the same room.

Mindfulness Therapy

Attention training: noticing thoughts and physical feelings as they arrive without being carried off by them. Much of it is practice you do yourself, so guidance over video or audio works much as it would in person.

Motivational Interviewing

A way of working through mixed feelings about change without being pushed. The therapist helps you weigh things up and find your own reasons, which often makes a difficult decision feel less stuck.

Frequently asked questions

What concerns does Keona commonly address?
She works with a range of issues including stress, anxiety, addictions, depression, grief, relationship and family problems, and self esteem challenges.
What is Keona's therapeutic style?
Her approach is client-centered and collaborative, using Motivational Interviewing to support change and mindfulness exercises to manage strong emotions.
How much clinical experience does she have?
Keona has 14 years of professional experience working with people facing life changes, coping challenges, and mental health concerns.
What credentials and location are on record?
She is a Licensed Clinical Social Worker - LCSW - licensed in New York with license number NY LCSW 092005 and practices from New York.
Which languages are supported for sessions?
Sessions are offered in English.
In what session formats does she meet with clients?
Keona provides video calls, phone sessions, live chat, and text-based messaging to fit different needs and schedules.
How are costs and billing handled?
Cost varies with location and therapist availability; sessions use a subscription model that can be canceled at any time.
What are the first steps to begin working together?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Next step

Talk to Keona

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