Shannon Madden
Compassionate, experienced counselor focused on practical steps
- Credentials
- LPC
- Experience
- 26 years
- Licensed in
- Arizona
- Languages
- English
- Format
- Online sessions
About Shannon
Shannon Madden is a Licensed Professional Counselor with 26 years in behavioral health. She trained at the University of Phoenix and Northern Arizona University and has worked in crisis counseling, emergency departments, and military psychological health. She now provides therapy remotely from Arizona and draws on lengthy, hands-on experience when supporting people through hard times.
Her style is straightforward and practical. She often starts with Cognitive Behavioral Therapy, using simple worksheets to spot unhelpful thoughts and patterns.
Background and approach
Shannon explains how the brain plays a role in feelings and behavior and offers steps people can try between sessions. She uses gentle humor to ease tension while keeping work focused and concrete. Shannon has worked with first responders and military members in roles focused on trauma, suicide prevention, and post-deployment needs.
That background makes her comfortable with stress, grief, trauma, and compassion fatigue. She also helps with depression, anxiety, sleep trouble, anger, and life transitions like career changes or caregiving stress. Her training includes ongoing continuing education and specific work in trauma-related areas and neuropsychology.
She holds an Arizona LPC license, number AZ LPC 11886. Sessions are offered in English and delivered through video calls, phone, live chat, or text messaging. People who prefer direct feedback and practical tools often find her approach helpful.
She focuses on clear steps and real-world strategies so clients can notice change between visits. To begin, clients complete a short questionnaire and schedule sessions according to availability.
How her approaches work online
Shannon commonly uses Cognitive Behavioral Therapy and Client-Centered Therapy in her online work. CBT focuses on identifying thoughts that lead to difficult feelings and testing small behavior changes to reduce symptoms. Client-Centered Therapy emphasizes listening and building a supportive relationship so clients feel heard and understood.Finding the right approach is a collaborative process. She will talk with each person about their goals, preferences, and what has or hasn't helped in the past. Together they choose or adapt methods so sessions feel relevant and manageable for the person's life.
Online sessions are offered as video calls, phone sessions, live chat, or text-based messaging to provide flexibility. These formats let people fit therapy into busy schedules, continue work while traveling, or choose communication methods that feel most comfortable. The aim is to make access easier while focusing on clear, practical strategies during each session.
Client-Centered Therapy
The direction comes from you rather than from a set programme. The therapist offers a warm, non-judgemental space to think out loud and work at your own pace. Online, this rests on the relationship rather than on being in the same room.
Cognitive Behavioral Therapy (CBT)
CBT looks at the link between what you think, how you feel, and what you do. You work on noticing unhelpful patterns and practising steadier responses. It suits online sessions well, because much of the work happens between appointments and can be talked through from anywhere.
Emotionally-Focused Therapy (EFT)
Attends to the emotions underneath a recurring argument or distance, and to the attachment needs driving them. Often used where a relationship keeps returning to the same painful loop.
Frequently asked questions
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Specialties and expertise
Top specialties
Also works with
- Abandonment
- Aging and geriatric issues
- Anger management
- Bipolar disorder
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Coping with natural or human-caused disaster
- Dependent personality
- Depression
- Divorce and separation
- Emptiness
- Family conflicts
- Family of origin issues
- Family problems
- First responder issues
- Forgiveness
- Guilt and shame
- Hospice and end-of-life counseling
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Phobias
- Post-traumatic stress
- Postpartum depression
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sleeping disorders
- Social anxiety and phobia
- Trauma and abuse
- Veteran and Armed Forces Issues
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 26 years
- Licensed
- Arizona
- Languages
- English
Next step
Talk to Shannon
- Takes a few minutes
- Nothing to set up just to look
- Stop at any point