Jackie Potts-Powell

Approaches that guide online sessions and change

Jackie uses evidence-based techniques that help people shift long-held perspectives and change habitual reactions. One common approach focuses on psychological flexibility - learning to notice thoughts and feelings without being driven by them, then choosing actions that match current goals. This helps with anxiety, depression, and getting unstuck from repeated patterns.

Another frequent focus is reframing and narrative work, which involves looking at how a person’s life story shaped current beliefs. By gently questioning long-standing assumptions, clients can decide what to keep and what to revise, which is useful for relationship issues, family of origin concerns, and identity work.

Finding the right approach is a collaborative process. Jackie will listen to a client’s goals and preferences, try methods that fit those needs, and adjust the plan as progress is made. The aim is to build practical skills alongside clearer self-understanding, not to force a single method on every person.

Online therapy offers flexible ways to stay connected during the work. Video calls provide face-to-face interaction for deeper conversation, phone sessions are an alternative when video isn’t possible, and live chat or text-based messaging lets clients check in between sessions or use shorter, more immediate contact. These options make it easier to fit therapy into a busy life while keeping momentum toward goals.