PuttingFamilyFirst

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SB Portrait of Susan Banco
Online therapist

Susan Banco

Compassionate, practical support for family life

Credentials
LCSW, LCSW-R
Experience
30 years
Licensed in
New York
Languages
English
Format
Online sessions

About Susan

Susan Banco is a Licensed Clinical Social Worker practicing in New York. She has three decades of experience working in community settings, schools, and day programs. She has trained other social workers and has provided counseling in individual, group, and family settings.

Her approach feels warm and conversational and she aims to help people gain practical tools and confidence to make changes. Susan blends several methods rather than relying on a single technique.

Background and approach

She works collaboratively to map out options that fit each person's life and goals. Sessions focus on clear, usable steps and improving day-to-day coping. Parents and families can expect straightforward guidance around communication and routines.

She brings a background in family and parenting concerns and often helps with relationship stress, life transitions, and parenting adjustments. She also supports people facing anxiety, career challenges, and problems related to alcohol or drugs. Her practice addresses a wide range of concerns from grief and depression to issues with intimacy and self esteem.

Susan uses both short-term strategies and longer conversations, tailoring the mix to what a person needs. She keeps language plain and practical so busy parents can use ideas right away. Sessions are offered in English and are available through video calls, phone, live chat, or text-based messaging.

Credentials include LCSW and LCSW-R, licensed in New York (NY LCSW 020398). To begin, a short matching questionnaire and scheduling follow a Start Therapy selection.

Therapeutic approaches and online options for busy families

Client-Centered Therapy focuses on listening closely and following the person’s lead so they feel understood and supported; it helps when someone needs space to sort out feelings without pressure. Cognitive Behavioral Therapy, or CBT, looks at patterns of thoughts and behaviors and works on practical exercises to change unhelpful habits, which can be useful for anxiety, stress, and mood shifts. Motivational Interviewing is a collaborative way to find motivation for change by exploring a person’s own reasons and strengths, often helpful for substance concerns and commitment to new goals.

Susan will work together with each client to figure out which approach or mix of approaches fits best. That means discussing goals, trying different techniques, and adjusting based on what helps in daily life. The plan is collaborative and practical rather than one-size-fits-all.

Offering video calls, phone sessions, live chat, and text-based messaging makes it easier to fit sessions into a busy family schedule. These formats allow for flexible timing, shorter check-ins when needed, and ongoing support between conversations. Many people find that having several ways to connect makes it simpler to stay consistent and apply what they practice in real time.

Client-Centered Therapy

The direction comes from you rather than from a set programme. The therapist offers a warm, non-judgemental space to think out loud and work at your own pace. Online, this rests on the relationship rather than on being in the same room.

Cognitive Behavioral Therapy (CBT)

CBT looks at the link between what you think, how you feel, and what you do. You work on noticing unhelpful patterns and practising steadier responses. It suits online sessions well, because much of the work happens between appointments and can be talked through from anywhere.

Motivational Interviewing

A way of working through mixed feelings about change without being pushed. The therapist helps you weigh things up and find your own reasons, which often makes a difficult decision feel less stuck.

Frequently asked questions

What kinds of concerns does Susan address?
She works with stress, anxiety, relationship and parenting issues plus grief, depression, addictions, and life transitions.
What is her style in session?
Her style is warm and conversational with an emphasis on practical tools and steps people can use right away.
How much experience does she have?
She has 30 years of experience in community settings, schools, and day programs, including training other social workers.
What credentials and location are listed?
She is a Licensed Clinical Social Worker with credentials LCSW and LCSW-R, licensed in New York (NY LCSW 020398).
Which languages and international options are offered?
Sessions are offered in English and she is not accepting international clients.
What session formats are available?
Sessions can be held by video calls, phone sessions, live chat, or text-based messaging.
How does cost and billing work?
Cost varies with location and therapist availability and sessions use a subscription that can be canceled at any time.
What are the first steps to begin?
Select the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.

Next step

Talk to Susan

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