PuttingFamilyFirst

The therapist listings are provided by BetterHelp and we will earn a commission if you use our link - at no cost to you.

SS Portrait of Susan Shafer
Online therapist

Susan Shafer

Calm, practical support for family life

Credentials
LCMHC, LPC
Experience
15 years
Licensed in
North Carolina, New Jersey
Languages
English
Format
Online sessions

About Susan

Susan Shafer is a Licensed Clinical Mental Health Counselor (LCMHC) and a Licensed Professional Counselor (LPC) with about 15 years of clinical experience. She practices from New Jersey and focuses on practical, down-to-earth help for families and parents. Her work tends to be hands-on and aimed at easing stress, anxiety, and the ups and downs of parenting and family life.

Susan uses straightforward talk therapy combined with skills practice. She draws on Client-Centered Therapy to create a respectful space where people can say what they need.

Background and approach

She also uses Cognitive Behavioral Therapy to help change unhelpful thoughts and behaviors, and Mindfulness practices to reduce stress in day-to-day life. Her background includes work across ages and settings, and she has supported people with depression, bipolar mood concerns, ADHD, grief, trauma, and addiction-related struggles. She also addresses issues such as attachment, communication problems, divorce and separation, and parenting challenges.

Susan blends practical tools with attention to how feelings and family patterns interact. Sessions often include clear, teachable strategies for managing anxiety, improving sleep, coping with loss, and handling intense emotions like anger. She may introduce short mindfulness exercises and simple behavior experiments to try between meetings.

The overall aim is to build skills that families can use right away. Susan welcomes questions about her style and what a typical session looks like. Her approach emphasizes collaboration - working together to set goals and test small changes.

Parents wanting direct, usable strategies for family life will find her approach focused and approachable.

Practical approaches for online family and parenting support

Susan often uses Cognitive Behavioral Therapy and Mindfulness Therapy in online sessions. Cognitive Behavioral Therapy is a hands-on method that helps identify and change unhelpful thoughts and behaviors, which can ease anxiety, mood problems, and parenting stress. Mindfulness Therapy involves short attention and breathing exercises that help reduce reactivity and improve focus during tense family moments.

Choosing the right approach is a team effort. The therapist will talk with the client about goals, everyday struggles, and personal preferences. Together they decide which methods to try and adjust the plan as progress is made.

Online therapy offers flexibility for busy families. Sessions can take place by video or phone when meeting in person is difficult. Live chat or text-based messaging also lets parents check in between appointments or use brief coaching when needed. These options make it easier to fit consistent support into family schedules while still practicing the same tools that would be used in person.

Client-Centered Therapy

The direction comes from you rather than from a set programme. The therapist offers a warm, non-judgemental space to think out loud and work at your own pace. Online, this rests on the relationship rather than on being in the same room.

Cognitive Behavioral Therapy (CBT)

CBT looks at the link between what you think, how you feel, and what you do. You work on noticing unhelpful patterns and practising steadier responses. It suits online sessions well, because much of the work happens between appointments and can be talked through from anywhere.

Mindfulness Therapy

Attention training: noticing thoughts and physical feelings as they arrive without being carried off by them. Much of it is practice you do yourself, so guidance over video or audio works much as it would in person.

Frequently asked questions

What concerns does she commonly address?
Susan works with stress, anxiety, trauma and abuse, anger, depression, bipolar mood issues, ADHD, parenting and family problems, grief, addiction-related concerns, sleep problems, and intimacy-related issues.
What is her general therapy style?
She blends Client-Centered Therapy, Cognitive Behavioral Therapy, and Mindfulness in a practical way, focusing on skills, clear feedback, and small experiments to change thoughts and behaviors.
How much clinical experience does she have?
She has approximately 15 years of clinical experience working in varied settings with children, adolescents, adults, and families.
What are her credentials and where does she practice?
She holds the credentials LCMHC and LPC with license numbers NC LCMHC 8482 and NJ LPC 37PC00876900, and she practices from New Jersey.
Which languages are sessions offered in?
Sessions are offered in English.
In what formats are sessions available?
Sessions can be conducted via video calls, phone sessions, live chat, or text-based messaging.
How are costs handled for sessions?
Cost varies with location and therapist availability; sessions use a subscription that can be canceled at any time.
What is the process to begin working together?
To get started, select the Start Therapy button, complete a short matching questionnaire, and schedule according to the therapist's availability.

Next step

Talk to Susan

  • Takes a few minutes
  • Nothing to set up just to look
  • Stop at any point