PuttingFamilyFirst

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SJ Portrait of Susan Jordan-Kertzner
Online therapist

Susan Jordan-Kertzner

Helping parents and adults find practical change

Credentials
LPC
Experience
19 years
Licensed in
Colorado
Languages
English
Format
Online sessions

About Susan

Susan Jordan-Kertzner is a Licensed Professional Counselor with 19 years of experience based in Colorado. She focuses on practical help for common struggles like stress, anxiety, depression, life changes, parenting, career worries, and LGBT concerns. Her tone is warm and interactive, aiming to make therapy feel approachable for someone who may be nervous about the first step.

Susan emphasizes straightforward conversations and collaboration. She listens and helps people set short-term goals they can try between sessions.

Background and approach

Her style blends empathy with tools that address thinking patterns, emotions, and behavior so clients see ways to change day-to-day habits. In her background she draws on a mix of approaches. She uses cognitive behavioral techniques to help reframe unhelpful thoughts.

She also works with attachment-based ideas to understand relationship patterns and with acceptance and commitment methods to help people clarify values and take action. Over nearly two decades she has supported people facing trauma, grief, postpartum depression, ADHD, and the stresses of caregiving or major life transitions. She also addresses concerns like codependency, control issues, and isolation.

Susan combines talk therapy with practical skills practice so clients can try new ways of handling problems. Susan offers sessions in English and accepts clients from outside the U.S. She provides several online formats including video calls, phone sessions, live chat, and text-based messaging to fit different needs and schedules.

Therapeutic approaches for online work and everyday life

Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without getting stuck in them. It focuses on clarifying what matters most and taking small, value-driven steps even when things feel uncomfortable. Cognitive Behavioral Therapy (CBT) looks at the link between thoughts, feelings, and actions and gives clear tools to challenge unhelpful thinking and build new habits that reduce anxiety and depression. Attachment-Based Therapy explores how early relationship patterns shape current connections and communication; it can help people spot repeated interaction styles and try different ways of relating.

Choosing the right approach is a team effort. The therapist will listen to the person’s goals and preferences and suggest methods that fit those needs. They adapt tools over time based on what helps most, so the work stays practical and goal-focused.

Online therapy offers flexibility through video calls, phone sessions, live chat, and text-based messaging. These options make it easier to fit sessions into busy family and work schedules and to use tools between meetings. For many people, online formats make consistent progress more achievable by removing travel and timing barriers while keeping the focus on everyday changes and solutions.

Acceptance and Commitment Therapy (ACT)

Less about arguing with difficult thoughts, more about loosening their grip and acting on what matters to you anyway. Values and committed action carry the work, which suits conversation at a distance.

Attachment-Based Therapy

Looks at how early bonds shaped what you expect from closeness, and how that plays out now with a partner, a parent, or your own children.

Client-Centered Therapy

The direction comes from you rather than from a set programme. The therapist offers a warm, non-judgemental space to think out loud and work at your own pace. Online, this rests on the relationship rather than on being in the same room.

Frequently asked questions

What concerns does she address?
Susan works with stress, anxiety, depression, career and relationship concerns, parenting challenges, ADHD, grief, trauma and many life changes.
How would you describe her therapy style?
Her style is warm and interactive. She listens closely and helps people set small, practical goals to try between sessions.
What kind of clinical background does she have?
She has 19 years of experience as a Licensed Professional Counselor and blends cognitive, attachment, and acceptance-based approaches in her work.
Where is she licensed and based?
She is a Licensed Professional Counselor (LPC) with licence CO LPC 5137 and practices from Colorado.
Which languages are supported for sessions?
Sessions are offered in English and she accepts clients from outside the United States.
What session formats are available?
Sessions can be scheduled as video calls, phone sessions, live chat, or text-based messaging to suit different needs.
How are fees and billing handled?
Costs vary by location and therapist availability; sessions use a subscription model that can be canceled at any time.
How do I begin working with her?
To start, select the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's availability.

Next step

Talk to Susan

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