PuttingFamilyFirst

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SM Portrait of Simone Mack
Online therapist

Simone Mack

Compassionate, practical support for families

Credentials
LMHC
Experience
15 years
Licensed in
Florida
Languages
English
Format
Online sessions

About Simone

Simone Mack is a Licensed Mental Health Counselor who focuses on helping families and people facing stress, anxiety, addiction, grief, and relationship challenges. She speaks plainly and meets clients where they are. Her work is warm and direct, aimed at practical steps parents and family members can use right away.

She trained at Nova Southeastern University, where she earned a Master in Mental Health Counseling, after completing a bachelor’s degree in psychology at Florida International University.

Background and approach

Simone holds a Florida LMHC - FL LMHC MH13402, and she draws on 15 years of clinical experience across a range of concerns. In sessions she combines acceptance and commitment ideas with cognitive behavioral techniques and a client-centered stance. That means she helps people notice what matters, test thoughts and habits, and use strengths already in their lives.

She also brings existential ideas about meaning when people face big life changes. Her style is caring with gentle firmness when needed. Simone emphasizes present-moment choices and practical ways to manage feelings.

She often suggests weekly live contact and regular messaging to keep progress steady. Simone offers work that is direct and hopeful. Parents and family members who want clear steps, steady support, and an emphasis on coping and balance may find her approach useful.

Online approaches that fit family life

Simone uses Acceptance and Commitment Therapy to help people clarify what matters and take small steps toward valued actions. ACT is useful when someone wants to reduce struggle with difficult thoughts and focus on meaningful daily choices.

She also uses Cognitive Behavioral Therapy to identify unhelpful thoughts and test new behaviors. CBT provides hands-on tools for anxiety, mood shifts, obsessions and compulsions, and many everyday struggles.

Finding the right approach is part of the work together. Simone will collaborate with each person to choose methods that match goals, values, and practical needs. She adjusts techniques as progress and preferences become clearer.

Online sessions offer flexibility for busy family schedules. Simone works by video call, phone, live chat, and text messaging so conversations can fit into school runs, work breaks, or evenings. This range of formats makes it easier to keep weekly contact, follow a plan between sessions, and get timely support when problems come up.

Acceptance and Commitment Therapy (ACT)

Less about arguing with difficult thoughts, more about loosening their grip and acting on what matters to you anyway. Values and committed action carry the work, which suits conversation at a distance.

Client-Centered Therapy

The direction comes from you rather than from a set programme. The therapist offers a warm, non-judgemental space to think out loud and work at your own pace. Online, this rests on the relationship rather than on being in the same room.

Cognitive Behavioral Therapy (CBT)

CBT looks at the link between what you think, how you feel, and what you do. You work on noticing unhelpful patterns and practising steadier responses. It suits online sessions well, because much of the work happens between appointments and can be talked through from anywhere.

Frequently asked questions

What concerns does Simone address?
She works with stress, anxiety, depression, relationship issues, trauma and abuse, addictions, LGBT matters, parenting and family difficulties, grief, self-esteem, intimacy issues, eating concerns, anger, bipolar, and coping with life changes. She also focuses on infidelity, obsessions and compulsions, phobias, prejudice and discrimination, and process addictions.
What is her general therapy style?
Her style is warm and kind with gentle firmness when needed. Sessions focus on practical steps, present-moment choices, and helping clients build healthier ways to manage feelings.
How much clinical experience does she bring?
She has 15 years of experience working with people facing addiction, mood and anxiety problems, relationship struggles, trauma, and family issues.
What are her credentials and location?
She is a Licensed Mental Health Counselor in Florida with credential FL LMHC MH13402 and practices from Florida.
What languages are offered and can she work internationally?
Sessions are offered in English, and she accepts international clients.
Which session formats are available?
She provides video calls, phone sessions, live chat, and text-based messaging to accommodate different needs and schedules.
How does payment and cost work?
Cost varies with location and therapist availability. Sessions use a subscription model that can be canceled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions based on the therapist's availability.

Next step

Talk to Simone

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