PuttingFamilyFirst

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SH Portrait of Soledad Hess
Online therapist

Soledad Hess

Calm practical support for parents and families

Credentials
LCSW
Experience
19 years
Licensed in
California
Languages
English
Format
Online sessions

About Soledad

Soledad Hess is a licensed clinical social worker who brings 19 years of experience to her practice in California. She currently works as a middle school mental health worker and has also worked at the high school level. She helps people manage stress, anxiety, addiction-related concerns, anger, and low self-esteem.

She also offers parenting and behavior support to families and caregivers. She uses plain talk and a gentle manner. She often adapts sessions to what each person prefers, and she will tailor conversations and plans to fit specific needs.

Background and approach

When clients want hands-on activities, she can include creative tools like art, music, or writing as part of sessions. Her background includes time in hospice care, where she provided grief support, and work with people affected by trauma using trauma-informed practices. That experience informs how she approaches sensitive topics and end-of-life concerns.

She is familiar with attachment and adoption-related issues and with caregiver stress. Sessions may address communication and control issues, relapse and substance concerns, panic and social anxiety, and challenges around sexuality and self-love. She also supports smoking and vaping cessation and works with parents around behavior and caregiving strategies.

Her approach is practical and focused on making small, workable changes. Soledad meets clients where they are and respects each person’s pace. She emphasizes sensitivity and compassion in every interaction.

Parents who want straightforward guidance and flexible tools often find her style accessible and down to earth.

Evidence-based approaches adapted for online care

Soledad uses evidence-based techniques that translate well to remote sessions. She draws on trauma-informed practices to create a predictable, respectful way of working; this helps when processing grief, past stress, or difficult life events. She also integrates practical behavioral strategies that focus on small, doable steps for managing anxiety, anger, and addiction-related patterns.

Finding the right approach is collaborative. The therapist will talk with each family or individual about goals and preferences and adjust methods over time. If a client prefers creative options, art, music, or writing exercises can be included in remote work to match their style.

Online therapy offers flexibility for busy parents and caregivers. Video calls let people hold face-to-face conversations from home, while phone sessions provide a simpler option when video isn't convenient. Live chat and text-based messaging make it possible to check in between sessions or use brief, focused exchanges when that fits better with a schedule. These formats help make consistent care easier to arrange.

Frequently asked questions

What kinds of problems does she help with?
She works with stress, anxiety, addiction concerns, anger, low self-esteem, parenting and behavior support, and related issues listed in her specialties.
How does she approach therapy sessions?
She uses straightforward conversation and tailors plans to each person. Creative activities like art, music, or writing can be added when clients prefer them.
What is her professional background?
She has 19 years of professional experience and currently works as a middle school mental health worker with prior high school work. She has also worked in hospice and with trauma-affected individuals.
Where is she licensed and practicing?
She is a licensed clinical social worker, LCSW, licensed in California under CA LCSW 100303 and practices in California.
Can sessions be conducted in other languages?
Sessions are offered in English.
What session formats are available?
She offers video calls, phone sessions, live chat, and text-based messaging as session formats.
How are sessions paid for?
Cost varies with location and therapist availability; sessions use a subscription model that can be canceled at any time.
What should I do to begin working with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Next step

Talk to Soledad

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