PuttingFamilyFirst

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HS Portrait of Heidi Steinert
Online therapist

Heidi Steinert

Supportive LICSW focused on relationships and parenting

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Credentials
LICSW
Experience
4 years
Licensed in
Massachusetts
Languages
English
Format
Online sessions

About Heidi

Heidi Steinert is a Licensed Independent Clinical Social Worker (LICSW) who uses warm, interactive therapy to help adults facing relationship and parenting concerns. She focuses on practical steps people can take to feel clearer and more in control. Heidi keeps sessions straightforward and respectful, aiming to reduce shame and help clients find their own strengths.

Heidi draws on client-centered therapy to prioritize each person’s experience and Emotionally-Focused Therapy to look at how emotions affect connections.

Background and approach

She also uses solution-focused techniques to set small, achievable goals and mindfulness practices to reduce stress and improve presence. These approaches are used together to address issues like depression, anxiety, sleep problems, and stress from life changes.

Her background includes a Master of Arts in Social Work from Boston College Graduate School of Social Work and a Bachelor of Arts from Kenyon College. She holds an MA and practices with LICSW credential number 110691. Heidi has four years of clinical experience and works from Massachusetts.

Sessions may cover parenting challenges, communication problems, blended family adjustments, workplace stress, and compassion fatigue. She also helps with concerns such as bipolar mood challenges, postpartum depression, ADHD, and feelings of isolation or shame. The work centers on understanding what matters to the client and taking steady, doable steps toward improvement.

If someone decides to begin, the first session focuses on what they want to change and on setting realistic next steps. Heidi aims to support people as they build clearer relationships and greater emotional balance.

Therapeutic approaches that translate to online care

Heidi commonly uses client-centered therapy and Emotionally-Focused Therapy in her online work. Client-centered therapy focuses on the individual’s experience and builds a trusting space where people can be heard and understood; it helps when someone needs clarity about their feelings or values. Emotionally-Focused Therapy looks at how emotions shape relationships and patterns of connection; it can be useful for relationship stresses and intimacy-related concerns.

Finding the right approach is a collaborative process. The therapist will talk with the client about goals and preferences and may combine elements from different methods to match what feels most helpful. Together they set practical goals and try approaches for a few sessions to see what fits best.

Online formats include video calls, phone sessions, live chat, and text-based messaging, which offer flexibility for parents and people with busy schedules. These options make it easier to fit therapy around work and family life and to continue momentum between sessions. The variety of formats supports different needs, whether someone prefers talking live or checking in by message.

Client-Centered Therapy

The direction comes from you rather than from a set programme. The therapist offers a warm, non-judgemental space to think out loud and work at your own pace. Online, this rests on the relationship rather than on being in the same room.

Emotionally-Focused Therapy (EFT)

Attends to the emotions underneath a recurring argument or distance, and to the attachment needs driving them. Often used where a relationship keeps returning to the same painful loop.

Mindfulness Therapy

Attention training: noticing thoughts and physical feelings as they arrive without being carried off by them. Much of it is practice you do yourself, so guidance over video or audio works much as it would in person.

Frequently asked questions

What kinds of concerns can be addressed?
Common topics include relationship struggles, parenting difficulties, anxiety, depression, sleep problems, stress, bipolar mood concerns, and workplace issues. Additional focuses include blended family issues, caregiver stress, and postpartum depression.
What is the therapy style like?
Therapy is described as warm and interactive. Sessions emphasize respect, sensitivity, and practical steps rather than labels.
How much clinical experience does this therapist have?
She has four years of clinical experience working with a range of emotional and relationship concerns.
What are the therapist's credentials and location?
The clinician holds an MA and is a Licensed Independent Clinical Social Worker (LICSW), license number 110691, and practices from Massachusetts.
Which languages are supported and are international clients accepted?
Sessions are offered in English. International clients are not currently accepted.
What session formats are available?
Sessions can be scheduled as video calls, phone sessions, live chat, or through text-based messaging.
How is cost handled for sessions?
Cost varies with location and therapist availability; sessions use a subscription that can be canceled at any time.
What are the first steps to begin therapy?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Specialties and expertise

Top specialties

Also works with

Therapeutic approaches

Experience
4 years
Licensed
Massachusetts
Languages
English

Next step

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  • Takes a few minutes
  • Nothing to set up just to look
  • Stop at any point
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